
Q: What kind of parts will be used to repair my car?
A: You have the right to demand that only original manufacturer parts be used in the repair. So, if you have a Pontiac, you should get genuine Pontiac (GM) parts. Assuming your car was not new at the time of the accident, however, the mechanic may use refurbished or reconditioned parts.

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I was in an accident, and my airbags deployed. I have a few bruises but otherwise feel okay. Should I still go to a doctor?
I was recently in a car accident. I haven't been to the doctor, but I'm beginning to feel sore and stiff. Should I go to the doctor now even though it's been several days since the accident?